Privacy Policy

Foodly built the Foodly app as a Free app. This SERVICE is provided by Foodly at no cost and is intended for use as is.

This page is used to inform visitors regarding my policies with the collection, use, and disclosure of Personal Information if anyone decided to use my Service.

If you choose to use my Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that I collect is used for providing and improving the Service. I will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Fanni unless otherwise defined in this Privacy Policy.

For a better experience, while using our Service, I may require you to provide us with certain personally identifiable information. The information that I request will be retained on your device and is not collected by me in any way.

تسجيل تفاعلات شاشة إتمام الطلب (اختياري)

بعد موافقة العميل المسجل صراحةً، يستخدم تطبيق فودلي خدمة Microsoft Clarity داخل شاشة إتمام الطلب فقط لفهم مشكلات الاستخدام وتحسين التجربة. قد تجمع الخدمة معرف مستخدم مستعارًا خاصًا بفودلي، وتفاعلات الاستخدام مثل النقر والتمرير والتنقل، ومعلومات أداء التطبيق والجهاز، وموقعًا تقريبيًا مشتقًا من عنوان الشبكة. وبما أن فودلي يربط محاولة إتمام الطلب بمرجع التسجيل، فإن هذه البيانات تعتبر مرتبطة بحساب فودلي، لكنها لا تستخدم للإعلانات أو للتتبع عبر تطبيقات أو مواقع شركات أخرى.

لا نرسل إلى Clarity الاسم أو رقم الهاتف أو البريد الإلكتروني أو عنوان التوصيل أو بيانات البطاقة أو المحفظة كمعرف للحساب. يتم حجب تفاصيل العنوان والمحتوى الخاص بالعميل، ويتوقف التسجيل قبل فتح أي شاشة دفع وخارج شاشة إتمام الطلب. يمكن رفض الموافقة أو سحبها لاحقًا من الإعدادات دون التأثير على إمكانية إتمام الطلب. يؤدي سحب الموافقة إلى إيقاف التسجيلات المستقبلية وحذف مراجع التسجيل المحفوظة لدى فودلي. يحتفظ فودلي بهذه المراجع لمدة لا تتجاوز 30 يومًا، بينما تطبق Microsoft سياسة الاحتفاظ والحذف الخاصة بها.

For signed-in customers who explicitly opt in, the app uses Microsoft Clarity only on the checkout screen to help us understand usability issues. Clarity may process a Foodly-specific pseudonymous user identifier; product interactions such as taps, scrolling, and navigation; device and app information; performance information; and an approximate region derived from network information. Because Foodly associates a checkout attempt with its replay reference, this information is considered linked to the signed-in Foodly account. It is not used for advertising or cross-app or cross-site tracking.

We do not send your name, phone number, email address, delivery address, card details, wallet details, or installation identifier to Clarity as the custom account identifier. A Foodly-specific pseudonymous identifier is used instead. Address selection, delivery details, customer-specific content, and payment screens are masked or excluded from recording. Recording is paused before an external payment screen opens and outside checkout. Consent can be declined or withdrawn at any time in Settings without preventing checkout. Withdrawing consent stops future recording and removes Foodly's stored replay references. Foodly retains replay references for no longer than 30 days; Microsoft applies its own retention and deletion practices described in its privacy statement. This analytics data is not used by Foodly for cross-app advertising tracking.

I want to inform you that whenever you use my Service, in a case of an error in the app I collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

I may employ third-party companies and individuals due to the following reasons:

I want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

I value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and I cannot guarantee its absolute security.

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

These Services do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from children under 13. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do necessary actions.

I may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page.